Privacy & Policy

  1. 1. Who is Trawlo?
    1. Trawlo, operated by Bumppy Media Private Limited, is an online platform solely dedicated to facilitating international and domestic flight bookings for its users. Trawlo offers a seamless booking experience for travelers seeking flights to various destinations.
    2. This privacy policy outlines Trawlo's commitment to protecting the privacy and security of its users' information. Trawlo collects, uses, and discloses user information by this policy. Users accessing or utilizing the Trawlo website are bound by the terms outlined herein.
    3. The publication of this privacy policy complies with relevant regulations, including Section 43A of the Information Technology Act, 2000, Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
    4. This privacy policy defines the type of information collected from users, including any sensitive personal data or information as outlined in the regulations. It also describes the purpose, means, and modes of usage of such information, as well as how and to whom Trawlo may disclose such information.
      5. Personal information, as defined under the regulations, encompasses any data relating to a natural person capable of identifying that individual directly or indirectly. This includes sensitive personal data or information such as passwords, financial details, health information, and user registration details.

    5. 2. Privacy Statements

      2.1. Users Note
      This section of the Privacy Policy applies to all Users.
        Things you and others do and provide.
      1. By using the services provided by Trawlo, operated by Bumppy Media Private Limited ("Trawlo"), users agree to accept the terms of use available at Trawlo.com ("Terms of Use"), which includes acceptance of this Privacy Policy. Users who do not agree with any provisions of these terms are required to cease using the website immediately.
      2. When browsing Trawlo, users are not obligated to provide Personal Information unless they choose to avail or sign up for any of the flight booking services.
      3. Trawlo automatically receives certain information when users visit the website, including the URL of the site they came from, their IP address, computer operating system, web browser type, email patterns, and ISP name. This information is used to analyze overall trends and improve services. User's personally identifiable information is not shared with third parties without their permission, except when required by law or to provide or facilitate the services. However, aggregate findings may be shared with advertisers, sponsors, investors, and strategic partners.
      4. Trawlo uses temporary cookies on the website to store certain data but does not store personally identifiable information in them. Information collected may be used for technical administration, user administration, research and development, and statistical analysis. Non-personally identifiable information may be sold or transferred to third parties in an aggregated form.
      5. Certain personally identifiable information may be disclosed to third-party services, including name, email, and mobile phone number, to personalize the website and perform behavioral analytics.
      6. Users can set or amend their web browsers to delete or disable cookies, but this may impair access to certain areas of the website. Trawlo may allow third-party companies to serve advertisements and place cookies on users' browsers but does not use personally identifiable information for targeted ads.
      7. This Privacy Policy applies to Trawlo's website and services only. Trawlo does not control the privacy practices of third-party websites linked to its services.
      8. When users visit or use Trawlo's website, location data may be accessed, collected, monitored, and remotely stored, but does not collect or share personally identifiable information.
      9. Trawlo may keep records of telephone calls for administrative purposes.
      10. The website may enable users to communicate with others or post information, but Trawlo disclaims liability for any misuse of such information.
      11. Trawlo does not collect information about users from other sources except for registration purposes.
      12. Trawlo may conduct contests and surveys, with responses kept anonymous, to improve services.
      13. Trawlo does not knowingly collect personal data from children.
      14. Trawlo implements industry-standard security measures to protect personal data but disclaims responsibility for breaches beyond its control.
      15. Trawlo will not disclose personal information to governmental institutions unless required by law or to protect its rights or others'.
      16. Personal information provided by users may be shared with subsidiaries and third-party service providers for various purposes.
      17. All Trawlo employees and data processors are obliged to respect the confidentiality of users' data.
      18. Users acknowledge that this Privacy Policy is part of the Terms of Use, and by using the website, they agree to its terms. Trawlo may update the policy at any time, with or without notice.

        6. 2.2. Visitors Note:
      1. No Sensitive Personal Data or Information is automatically collected from visitors to Trawlo's website.
      2. Certain provisions of this Privacy Policy apply to Visitors, who are required to read and understand the privacy statements herein or leave the website.
      3. Visitors who have submitted personal data to Trawlo will be treated as End Users and subject to this Privacy Policy.
      4. Infants must have valid proof-of-age documents showing that the infant is less than two years old.

        2.3. End User Note:
      1. All statements in this Privacy Policy apply to End Users.
      2. End Users may make flight bookings on the website, with or without creating an account.
      3. Personal Information provided by End Users is voluntary and may be used for various purposes outlined in this policy.
      4. End Users have the right to withdraw consent and modify their information.
      5. End Users may be contacted through various means, and can change their contact preferences at any time.
      6. Information provided by End Users is used to improve services and may be used in contests and surveys.
      7. If an End User inadvertently submits information and disagrees with its usage, they may request modification or deletion.
  1. 3. Registration Process

      3.1 Collection of Personal Information
      1. 1. Name
      2. 2. Gender
      3. 3. Age
      4. 4. Contact information, including favorite locations such as home and office addresses, email address, and moliile numlier
      5. 5. Chosen password
      6. 6. Demographic information such as postal code, preferences, interests, etc.
      7. 7. Information regarding the type of cell phone used
      8. 8. Other information provided by the user

        9. 3.2 Purpose of Information Collection
      9. The information specified above is collected for various reasons, including but not limited to:
      10. 1. Personal identification
      11. 2. Facilitating flight bookings and related reservations
      12. 3. Contacting users for customer service purposes, if necessary
      13. 4. Customizing website content to meet specific user needs
      14. 5. Making improvements to the website

      3.3 Use of Email Address
    2. The email address provided by the user will be used to confirm registration and each transaction initiated. Users may also receive updates about special offers, new services, and other events. Users can opt out of receiving such emails at any time.

      3. 3.4. Confidentiality and Disclosure
    3. All user information is maintained electronically on online servers/cloud systems and may be accessed by certain employees of Trawlo. User information may also be converted to physical form from time to time. Trawlo will keep all user information confidential and will only disclose it to:
    4. 1. Its employees on a need-to-know basis
    5. 2. Third-party service providers to the extent necessary to provide users with services
    6. Trawlo shall not be responsible for any security breach or actions of third parties beyond its reasonable control.

      7. 4. Opt-Out Policy

      4.1 Sharing of Personal Information
    7. Trawlo may share personal information provided by users with subsidiaries and third-party service providers solely to facilitate international and domestic flight bookings. These entities are strictly prohibited from marketing their services or sending promotional emails to users. We offer users the option to opt out of receiving non-essential promotional or marketing communications from us or our partners. You can manage your communication preferences by adjusting settings on our website.

      8. 4.2 Opting Out
    8. If you wish to remove your contact information from all Trawlo lists and newsletters, click the "unsubscribe" link or follow the instructions in each email. Alternatively, you can contact us at [email protected]. Please note that we reserve the right to limit membership based on contact information availability. Rest assured, all users will be notified via email before any actions are taken.

      9. 4.3 Your Privacy Matters
    9. At Trawlo, we value your privacy and are committed to protecting your personal information. If you have any concerns or questions about our Privacy Policy, please don't hesitate to contact us.