Privacy & Policy

  1. 1. Who is trawlo?
    1. Trawlo, owned by Bumppy Media Private Limited, is a website that is exclusively focused on making international and domestic flight bookings for its customers. Trawlo has a simple booking process for those seeking flights to destinations. Users or visitors to the Trawlo website are subject to the provisions of this policy. Its posting under this privacy policy is as per relevant rules such as Section 43A of the Information Technology Act, 2000, Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
    2. This privacy policy classifies the type of information gathered from users, whether sensitive personal data or information as defined under the regulations. The purpose, means, and modes of usage of such information, as well as the manner and the circumstances under which such information is made available by Trawlo, are also defined in the privacy policy. Personal data, as per the regulations, is any information about a natural person who can be identified from the information directly or indirectly. Sensitive personal data , which includes passwords, financial data, health information, and user registration Information.


    3. 2. Privacy Statements

      2.1. Users Note
      The provisions herein of the Privacy Policy bind all Users.
        Things you and others do and provide.
      1. By utilising the services offered by Trawlo, owned by Bumppy Media Private Limited ("Trawlo"), users consent to be bound by the terms of use on Trawlo.com ("Terms of Use"), including compliance with this Privacy Policy. Users not in agreement with any of the provisions of these terms must discontinue website usage.
      2. While using Trawlo, customers are not required to give out personal information except if they decide to use or subscribe to any of the airfare booking services.
      3. Trawlo receives certain information automatically whenever users access the site, such as the site's URL where they were previously, their IP address, the operating system of their computer, web browser type, email patterns, and ISP name. The data is used for overall trends analysis and enhancing services. User's personally identifiable information is not disclosed to third parties without their consent, except in order to comply with a legal requirement or to supply or facilitate the services. Aggregate findings are sometimes provided to advertisers, sponsors, investors, and strategic partners.
      4. Trawlo employs temporary cookies on the website to save some data but never stores personally identifiable information in them. Collected information can be used for technical administration, user administration, research and development, and statistical analysis. Non-personally identifiable information can be transferred or sold to third parties in an aggregated format.
      5. Certain personally identifiable information may be exchanged with third-party services, like name, email address, and mobile number, to personailse the website and carry out behaviour analytics.
      6. Customers can set or edit their web browsers to delete or deactivate cookies, but it may limit access to certain sections of the website.Trawlo may permit third-party businesses to deliver advertisements and set cookies on customers' browsers but does not utilise personally identifiable details for targeted advertisement.
      7. This Privacy Policy governs Trawlo's website and services exclusively. Trawlo has no control over third-party websites' privacy practices to which its services link. Upon accessing or using Trawlo's website, location information might be accessed, collected, monitored, and stored remotely, but it does not capture or disclose personally identifiable information.
      8. Trawlo can maintain telephone call records for administrative reasons. The site might allow users to chat with other users or upload information, but Trawlo excludes liability for improper use of such information. Trawlo does not obtain information relating to users from any source other than registration.
      9. Trawlo may carry out contests and questionnaires, responses to which are kept anonymous, for enhancing services.
      10. Trawlo does not collect children's personal data knowingly. Trawlo practices industry-level security to protect individuals' information but disclaims liability for losses caused by breaches outside its control. Trawlo shall not reveal personal information to governmental agencies except where required by law or to secure its rights or others'.
      11. All employees and data processors of Trawlo are bound by the duty to uphold the secrecy of the data of the users.
      12. Users understand that this Privacy Policy is incorporated into the Terms of Use, and by accessing the website, they are bound by its terms. Trawlo can change the policy at any time with or without notice.

        4. 2.2. Visitors Note:
      1. No Sensitive Personal data or information is automatically gathered from visitors to Trawlo's website.
      2. Certain terms of this Privacy Policy are to be applied to visitors, and they must read and comprehend the privacy notices hereunder or depart from the site.
      3. Visitors who have entered personal information to Trawlo will be considered end users and bound by this Privacy Policy.
      4. Infants shall be required to present valid proof-of-age documents indicating that the infant is below two years of age.

        2.3. End User Note:
      1. All that is said here in this Privacy Policy is meant for end users.
      2. End users can book flights on the website with or without registering.
      3. Information given by end users is voluntarily given and is used for all purposes described herein.
      4. End users are entitled to withdraw consent and edit their data.
      5. End users can be communicated with in any manner and can update contact preferences at their will.
      6. end - user information is utilised to enhance services and can be utilised in surveys and contests.
      7. If an end user mistakenly submits information and objects to its use, they can request alteration or elimination.
  1. 3. Registration Process

      3.1 Collection of Personal Information
      1. 1. Name
      2. 2. Gender
      3. 3. Age
      4. 4. Contact information like favorite places such as home and work addresses, email address, and mobile number
      5. 5. Selected password
      6. 6. Demographic details like postal code, preference, interest, etc.
      7. 7. Details about the use of cell phone
      8. 8.Other details supplied by user

        9. 3.2 Purpose of Information Collection
      9. The above information is gathered for a variety of purposes, including but not limited to:
      10. 1. Personal identification
      11. 2. Making flight reservations and ancillary reservations
      12. 3. Contacting customers for customer service, if required
      13. 4. Tailoring content of website to suit individual user requirement
      14. 5. Website improvement

      3.3 Email Address Usage
    2. The user-provided email address will be used to verify registration and every transaction that is initiated. Users will also receive information on special offers, new services, and other activities. Users can opt out at any time from receiving such emails.

      3. 3.4. Confidentiality and Disclosure
    3. All user data is stored electronically on online servers/cloud systems and can be accessed by some employees of Trawlo. User data can also be translated into physical form from time to time. Trawlo will keep all user data confidential and will disclose it only to:
    4. 1. Its employees on a need-to-know basis
    5. 2. Third-party service providers to the extent required to provide users with services.
    6. Trawlo is not liable for any breach of security or conduct of third parties outside its reasonable control.

      7. 4. Opt-Out Policy

      4.1 Disclosure of Personal Data
    7. Trawlo might pass on information submitted by users to subsidiaries and third-party service providers only in order to allow for international and domestic flight booking. These companies are not allowed to promote their services or send out promotional emails to users. We provide users with the opportunity to opt out of receiving unnecessary promotional or marketing communications from us or our affiliates. You have control over communication preferences by tweaking settings on our site.

      8. 4.2 Opting Out
    8. Should you like to withdraw your contact details from every Trawlo list and newsletter, then simply click the "unsubscribe" link or follow the instructions contained within every email. Alternatively, you can email us at [email protected]. Note that we have the right to restrict membership according to contact information availability. Don't worry, all users will be given notice by email before any action is taken.

      9. 4.3 Your Privacy Matters
    9. We value your privacy at Trawlo and are committed to protecting your personal information. If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us.